“12 Month Spot & Spill” Limited Warranty
We highly recommend having Carpet Protector applied to your carpet after it has been cleaned. This will protect your carpet from stains and fiber abrasion. Included with the application of Carpet Protector, we offer a free 12-month “Spot & Spill” Limited Warranty. This warranty covers the areas that we cleaned and protected, and is for common household “food and drink spills”.
We’ll leave you a bottle of Spot Out & instructions on how to clean up spots/spills. But if you still can’t remove the spill with your Spot Out (the vast majority of spots will come out easily!) then just call us within 24 hours after the accident. We will send a technician out as soon as possible, at no charge!
How to keep your “12 Month Spot and Spill” coverage in effect:
This free “Spot and Spill Warranty” expires in 12 months. To maintain your “Spot and Spill” coverage, simply call to schedule and have us clean and re-apply Carpet Protector to your carpets within 12 months. This will renew your “Spot and Spill” warranty for another 12 months- FREE OF CHARGE!
Special Note: This warranty does NOT guarantee spot removal since some spills may be permanent stains. However, all professional efforts will be used on your Covered Areas to restore your carpet at no charge to you. (Offer applies only to professionally installed, wall-to-wall residential carpet. Commercial and tenant occupied properties are not covered.)
This warranty does NOT provide free spotting calls for:
- Pet/human urine, feces, blood or vomit removal
- Dirty and/or worn “traffic lanes”
- Oil-based/latex-based stains or paints
- Water or sewer damage